Loss prevention
Practical measures intended to reduce avoidable loss and improve awareness.
SECURITY SOLUTIONS
Protecting people, stock and the customer environment.
Retail security requires a balance between loss prevention, staff safety, customer experience and proportionate intervention.
RETAIL RISK
Security in public-facing environments demands judgement.
Streetwise can support retailers in considering theft, antisocial behaviour, aggressive customers, staff vulnerability, access and incident response.
Staff safety
Procedures and training considerations for conflict, aggression and difficult situations.
Customer environment
Security arrangements designed to remain professional and proportionate in public-facing spaces.
PRACTICAL CONTROLS
Build a joined-up approach.
Physical controls, staff behaviour, reporting and security personnel should reinforce one another rather than operate independently.
Incident reporting
Useful information capture and escalation.
Store procedures
Clear expectations for routine and higher-risk situations.
Management review
Using incidents and observations to improve arrangements over time.
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